Privacy Policy

Clay Veterans, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard information obtained through the clayveterans.com website.

Information We Collect
We may collect personal information you voluntarily provide, including your name, email address, phone number, mailing address, donation details, volunteer application information, and event registrations.

As part of this process, we may collect general, non-sensitive military service information (such as branch of service, era of service, or veteran/caregiver status) solely to improve program alignment, outreach, and communication. We do not collect or require classified, sensitive operational, or security-related military information.

How We Use Information
Information is used to communicate with you, process donations and memberships, manage volunteers, register participants for events, respond to inquiries and requests for assistance, communicate about programs, events, and servicesprovide requested services or resources, and comply with legal and nonprofit reporting requirements.

Email Communications & Anti-Spam Policy

Clay Veterans complies with applicable email communication laws.
Email communications include an unsubscribe option
We do not send unsolicited commercial emails

Volunteer Code of Conduct

Volunteers are expected to:

Treat all veterans, families, caregivers, staff, and fellow volunteers with respect
Maintain confidentiality of personal and sensitive information
Represent Clay Veterans professionally
Follow all safety, conduct, and program guidelines

Clay Veterans reserves the right to suspend or remove volunteers whose conduct is inconsistent with our mission or policies.

Donations
Online donations are processed through third-party payment processors. Clay Veterans, Inc. does not store credit card or banking information. Clay Veterans is not responsible for the content, functionality, security practices, or decisions of third-party websites or organizations.

Clay Veterans values the trust of our donors.

Donor information is used solely for organizational purposes.
Donor names may be publicly acknowledged unless anonymity is requested.
Donor information is never sold or shared for commercial purposes.

Courtesy Assistance With Third-Party Websites and Services

From time to time, Clay Veterans staff or volunteers may provide courtesy assistance to help veterans or caregivers navigate websites, online tools, processes, or forms operated by third parties that are not affiliated with Clay Veterans, Inc. (including but not limited to government agencies, healthcare systems, and benefit providers).

While we strive to be helpful, Clay Veterans does not control, operate, or guarantee the accuracy or outcomes of third-party systems. Individuals receiving assistance should never share passwords, PINs, authentication codes, or other security-related credentials with Clay Veterans staff or volunteers.

Information Sharing

We do not sell or rent personal information. Information may be shared only with trusted service providers who assist in operating our website or programs, and only for those purposes.

Data Security

Reasonable administrative and technical safeguards are used to protect your information.

Your Choices

You may request access, correction, or deletion of your personal information by contacting us.

Contact
Clay Veterans, Inc.
Email: info@clayveterans.com