Clarification of Organizations and Programs

Clay Veterans, Inc. is a Florida 501(c)(3) nonprofit organization that operates programs and services for veterans, families, and caregivers. One of those programs is The Veterans Center, which refers to both the service program and the physical facility where Clay Veterans’ activities, support services, and events take place.

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While The Veterans Council of Clay County Florida, Inc. frequently supports Clay Veterans, Inc., it is a separate nonprofit organization with its own governance, mission, and activities, focused on advocacy and coordination among veteran-serving organizations. Information about the Veterans Council, including its mission and initiatives, can be found on its own website at [link to Veterans Council website].

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Clay Veterans, Inc. –

Website Policies & Disclosures

Last updated: __________

These Website Policies apply to the Clay Veterans, Inc. website and all related online services, forms, communications, and digital platforms operated by Clay Veterans, Inc. (“Clay Veterans,” “we,” “our,” or “us”).

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1. Organizational Status & Mission

Clay Veterans, Inc. is a Florida nonprofit corporation recognized as a tax-exempt organization under Section 501(c)(3) of the Internal Revenue Code.

Our mission is to support veterans, their families, and caregivers in Clay County by providing access to services, fostering connection and camaraderie, and creating opportunities to continue serving the community.

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Tax-Deductibility Notice
Contributions to Clay Veterans, Inc. are tax-deductible to the extent permitted by law.

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2. Florida Charitable Solicitation Disclosure

A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL INFORMATION MAY BE OBTAINED FROM THE DIVISION OF CONSUMER SERVICES BY CALLING TOLL-FREE 1-800-HELP-FLA (435-7352) OR ONLINE AT www.FloridaConsumerHelp.com. REGISTRATION DOES NOT IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THE STATE.

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3. Privacy Policy

Clay Veterans respects your privacy and is committed to protecting the personal information you share with us.

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Information We Collect

We may collect personal information when you: - Make a donation - Complete a contact, membership, or volunteer form - Register for events or programs - Subscribe to newsletters or updates

Information collected may include name, email address, phone number, mailing address, and payment-related information related to donations, paid memberships, or paid subscriptions.

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How We Use Information

We use collected information to: - Process donations, paid memberships, and paid subscriptions - Communicate about programs, events, and services - Respond to inquiries and requests for assistance - Maintain internal records and reporting - Better understand general areas of interest so we can share information about programs and services that may be relevant to you

As part of this process, we may collect general, non-sensitive military service information (such as branch of service, era of service, or veteran/caregiver status) solely to improve program alignment, outreach, and communication. We do not collect or require classified, sensitive operational, or security-related military information.

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We use collected information to:

- Process donations and memberships

- Communicate about programs, events, and services

- Respond to inquiries and requests for assistance

- Maintain internal records and reporting

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Information Sharing

Clay Veterans does not sell, rent, or trade personal information. Information may be shared only with trusted service providers (such as payment processors or email platforms) as necessary to operate our services.

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Date Security

We take reasonable administrative and technical measures to safeguard personal information.

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Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

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4. Donor Privacy Policy

Clay Veterans values the trust of our donors.

• Donor information is used solely for organizational purposes.

• Donor names may be publicly acknowledged unless anonymity is requested.

• Donor information is never sold or shared for commercial purposes.

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5. Courtesy Assistance With Third-Party Websites and Services

From time to time, Clay Veterans staff or volunteers may provide courtesy assistance to help veterans or caregivers navigate websites, online tools, processes, or forms operated by third parties that are not affiliated with Clay Veterans, Inc. (including but not limited to government agencies, healthcare systems, and benefit providers).

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While we strive to be helpful, Clay Veterans does not control, operate, or guarantee the accuracy or outcomes of third-party systems. Individuals receiving assistance should never share passwords, PINs, authentication codes, or other security-related credentials with Clay Veterans staff or volunteers.

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Clay Veterans is not responsible for the content, functionality, security practices, or decisions of third-party websites or organizations.

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6. Donation & Refund Policy

All donations, paid memberships, and paid subscriptions made to Clay Veterans are considered final and non-refundable.

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If a donation, membership fee, or subscription payment is made in error (such as a duplicate charge or incorrect amount), individuals may contact us within 30 days for review and possible correction.

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7. Terms of Use

By accessing this website, you agree to the following terms:

• Content is provided for informational purposes only.

• All text, graphics, logos, and media are the property of Clay Veterans unless otherwise noted.

• Unauthorized use, reproduction, or distribution of website content is prohibited.

• Clay Veterans is not liable for damages arising from use or inability to use this website.

This website is governed by the laws of the State of Florida.

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8. Non-Discrimination Policy

Clay Veterans, Inc. provides services and opportunities without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, marital status, veteran status, or any other protected characteristic under applicable law.

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9. Volunteer Code of Conduct

Volunteers are expected to:

- Treat all veterans, families, caregivers, staff, and fellow volunteers with respect

- Maintain confidentiality of personal and sensitive information

- Represent Clay Veterans professionally

- Follow all safety, conduct, and program guidelines

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Clay Veterans reserves the right to suspend or remove volunteers whose conduct is inconsistent with our mission or policies.

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10. Confidentiality Policy

Many of our programs involve personal, medical, or sensitive information. Volunteers, staff, and participants are expected to respect confidentiality and privacy at all times.

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11. Photo & Media Release Notice

Clay Veterans may photograph or record events and activities for promotional, educational, or reporting purposes.

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By attending events or participating in programs, individuals consent to the use of images unless they request otherwise.

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12. Accessibility Statement

Clay Veterans is committed to making our website accessible to all users, including individuals with disabilities.

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If you experience difficulty accessing content or need assistance, please contact us so we can work to provide reasonable accommodations.

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13. Email Communications & Anti-Spam Policy

Clay Veterans complies with applicable email communication laws.

• Email communications include an unsubscribe option

• We do not send unsolicited commercial emails

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14. Policy Updates

Clay Veterans reserves the right to update these policies as needed. Updates will be posted on this page with a revised effective date.

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15. Contact Information

Questions about these policies may be directed to:

Clay Veterans, Inc.
[Mailing Address]
[Phone Number]
[Email Address]